From Monday 30 March, Neralie is providing Telehealth consultations via a video-conferencing program called Coviu. You do not need to download any special software or app. You will simply receive a link by email or sms, and clicking on the link (at the time of your appointment) will take you straight to your private Coviu session with Neralie. You can use Coviu on a computer, smart phone (e.g., iphone), or tablet (e.g., ipad).
Fees for Telehealth consultations are the same as for standard face-to-face consultations in the clinic. For more information please feel free to contact us.
Medicare rebates are available if you have a GP Mental Health Care Plan.
Private health rebates are available. Most Australian health funds have confirmed that rebates are available for Clinical Psychology sessions via telehealth. As always, please consult your own health fund for specific details. Please note that either (1) for returning patients, you must have seen Neralie during the past 6 months, or (2) for new patients, the telepsychology service must be recommended by your GP.
Appointments are booked as normal with our admin team.